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PROCESS DOCUMENTATION

The development and production of process documents, which are defined by you/and or your business as a set of activities and tasks that, once completed, will accomplish an organizational goal.

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If you are looking to review how your business process documents are written, or maybe you know the process but have never actually written it down!

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Below are the key steps to follow in order to create documentation that encourages knowledge sharing, which empowers you and your team to understand how processes work and what the finished project/tasks should look like.

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Having clearly identified processes in place, and testing their effectiveness, can help you identify any inefficiencies and refine your processes, to enable you and your teams to work better smarter!

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  • Define the Scope

  • Understand your Audience

  • Identify the Key Users

  • Gather Information

  • Organise the Data

  • Write the Process Steps

  • Include the Visuals

  • Draft and circulate for comment

  • Review the Feedback

  • Re-draft and recirculate for final comment

  • Produce and distribute final process documents for use

  • Future review, process improvements, further development

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